The Eufy C28 vs X10 Pro Omni choice is mainly about how they mop and what you pay. The newer C28 refreshes its roller while cleaning; the older X10 uses two spinning pads. Independent tests give the C28 a strong case, but neither removes the need to prepare the floor.
For alternatives beyond these models, our best robot vacuums of 2026 by budget guide compares the wider shortlist, dock features and consumable costs.
Quick verdict
Buy the C28 at similar prices if frequent mopping and pet hair are your priorities. Its continuously refreshed roller and encouraging pickup tests are more persuasive than its higher advertised suction number. Its main compromise is small-object avoidance.
Consider the X10 Pro Omni when it costs meaningfully less. Its camera-based sensing has performed well on hard floors in independent testing, although results vary sharply on carpet. If you already own a working X10, upgrade for a specific cleaning problem, not just because the C28 is newer.
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C28 vs X10 Pro Omni at a glance
| Need | What changes |
|---|---|
| Mopping system | C28: refreshed roller. X10: twin rotating pads, washed at the dock. |
| Advertised suction | C28: 15,000 Pa. X10: 8,000 Pa. Manufacturer figures do not establish cleaning performance. |
| Hair pickup | C28 has encouraging independent results. X10 carpet-hair findings are less convincing. |
| Floor clutter | C28 struggled in one obstacle course. X10 results depend strongly on the surface and test. |
| Mop lift | C28: 10.8 mm; X10: 12 mm. Neither figure guarantees clearance over thick rugs. |
| Dock automation | Both empty dust and wash/dry mops. You still empty dirty water and clean accessible parts. |
Cleaning: the C28 has the stronger case
Generated explanatory illustration of everyday cleaning needs, not photographs of either robot or a Decively cleaning test.
The roller is the meaningful C28 upgrade. Eufy's HydroJet system feeds fresh water to the mop and removes dirty water during the run. The X10's pads are refreshed when it returns to its station. That gives the C28 a useful design advantage for repeated floor washing; it does not make either machine a wet vacuum for large spills.
Vacuum Wars measured 89% embedded-sand pickup on medium-pile carpet for the C28, all the flattened hair in its 2.5-inch hair test, and no wrap in its seven-inch hair test. Tom's Guide provides a useful counterweight: its separate C28 tests collected 82% of pet hair on hard floor and 92% on carpet. Different methods cannot be averaged into a universal score, but both support shortlisting it for a shedding household.
The X10 evidence is more divided. Vacuum Wars found effective dried-stain scrubbing and strong embedded-debris pickup, but weak crevice cleaning. RTINGS' July 2026 retest found poor embedded pet-hair pickup and stain removal requiring repeated passes. These are different test protocols, not a controlled C28-versus-X10 trial; we would not buy the X10 expecting assured parity on hair or mopping.
For a new buyer with mostly hard floors and regular muddy footprints, our editorial preference is the C28. For an X10 owner whose floors are already clean enough, a different mop mechanism alone is a weak reason to replace the whole system. Save the upgrade for a recurring problem your current routine cannot solve.
Rugs, clutter and the care both still need
Generated illustrative rug scenes, not product tests. Mop-lift figures are not maximum safe rug-pile heights; fringe and uneven edges can still cause trouble.
Obstacle sensing is not a guarantee. Vacuum Wars recorded just 15 of 24 avoided obstacles for the C28. It rated the X10's sensing highly, although that robot also mistook some large food debris for obstacles. RTINGS found the X10 more effective on hard floors than carpet, where it caught USB cables. Keep cords, loose socks and pet waste out of either robot's route.
Both lift their mops over detected carpet, but 10.8 mm versus 12 mm is not a reliable reason to choose one for a shag rug. Test a supervised route and use no-mop or exclusion zones where needed. Measure furniture gaps too: both have raised navigation hardware, and Tom's Guide flagged the C28's clearance under low furniture.
Both docks reduce daily handling, rather than eliminate it. Leave space above the tanks to lift them out; empty dirty water, check the tray, and budget for bags, filters and mop parts. Eufy's X10 support guidance also acknowledges blocked dust passages and recommends more frequent emptying for heavy pet hair. Both offer mapped room cleaning in Eufy's app; scheduling still works best on a prepared floor.
Which one should you buy?
Choose the C28 when the price gap is small and regular mopping or hair pickup is the reason you are buying. Accept its obstacle-avoidance limits and occasional corner touch-ups. It is our better-balanced purchase here, not an unattended solution for every home.
Choose the X10 Pro Omni when a substantial discount matters more than gaining a refreshed roller, particularly for a tidier hard-floor home. Check the exact seller, included dock and warranty. Camera sensing is a reason to consider it, not proof that it will never catch a cable.
Keep your X10 if it already handles your floors. Upgrade to C28 only if more effective routine floor washing or less brush wrap is worth replacing a working machine. Compare the final delivered cost and replacement supplies, not an old launch-price gap.
For a cross-brand alternative, see our C28 vs Dreame L40 Ultra Gen 2 comparison. If you are still deciding whether this type of appliance fits your home, start with Are Robot Vacuums Worth It? Amazon links here target US listings; international delivery, voltage, warranty and local substitutions need checking before purchase.
Research notes
Researched 16 October 2026. Decively has not tested these robots; this comparison combines manufacturer documentation with attributed independent tests. Test conditions and review dates differ. No overall score, current Amazon price or guaranteed obstacle avoidance is implied.
Eufy C28 — official US product details Eufy C28 — HydroJet explanation and use limits Eufy X10 Pro Omni — official specifications and support FAQ Vacuum Wars — C28 original tests Tom's Guide — C28 home use and pickup tests Vacuum Wars — X10 Pro Omni original tests RTINGS — X10 Pro Omni, including July 2026 retest
